Over 85% of the total global workforce comprises frontline workers.
Apart from being the majority of the workforce, frontline workers are often your company’s first line of contact with customers, so they’re vital to creating a great customer experience. But they often feel disconnected from their organisation because digital engagement is challenging.
Atlas brings together important communication, resources and knowledge on Microsoft 365 for your frontline, on any device and wherever they may be.
They define the customer experience
They're at the heart of your organisation
They're the face of your business
Our customers are seeing great success with their frontline information workers such as field engineers, maintenance workers or customer service. They need critical information such as health and safety advice, diagnostics on a piece of equipment or an important customer inquiry.
We recently ran a successful trial with over 2000 field engineers that proved the ease of use and power of Atlas without training or access to user manuals.
Atlas is developed on top of Microsoft 365 and Microsoft Teams to enhance the experience for frontline workers. How?
By providing one place for employees to find the right information and get their work done. Atlas provides an intuitive and user friendly interface from their mobile or preferred device.
Not only is the experience easy and engaging but we have developed smart ways to surface the right information to right person at the right time.
Provides the right information at the right time.
Atlas makes it easy for any user to get their work done in one place.
Quick to install and robust for any future requirements.
Optimise internal communication: Connect with every employee with clear and measurable internal communication. Atlas makes cross organisational internal communications more simple.
Mitigate health and safety risks by providing critical information in a visual and interactive way.
Boost productivity: Provide instant access to critical information in seconds. The average frontline worker wastes at least 3 hours per week searching for the right information.
Break down silos: Atlas enables a connected structure where information flows freely but securely to increase organisational transparency.
Connect knowledge, systems, data and apps all on one platform.
Get your team on the same page with Atlas digital workplace.
Work efficiently with shifts, tasks, and teams- together in one place.
Streamline, automate, and transform processes.
Integrate your third party and line of business apps in one single experience.
Help secure business data on personal, shared and company owned devices.
Extend one secure solution to all levels of the organisation with Microsoft 365.
With Atlas, frontline workers achieve more. They are able to quickly find the information they need, available on any device. But Atlas does so much more. Why not have a look yourself?
Book a demo to see the power of Atlas.