Atlas ensures growth in global insurance firm’s future
Key
highlights
Improved knowledge
Essential knowledge previously hidden in silos is now easily accessible, easy to update and, crucially, shared securely across the business.
Microsoft ROI
Installed within the customer's Microsoft 365 tenant and Azure infrastructure, Atlas leverages its use and security/compliance settings and optimises TMHCC’s technology investment.
Improved collaboration
Atlas connects people at all levels and improved collaboration and decision making.
With a global company it’s crucial that important information is shared accurately and rapidly so that employees have all the knowledge they need to work productively and deliver excellent customer service.
TMHCC’s legacy system had resulted in pockets of information and technology used only by a select few and the company had been relying on communication via email and intranets for each office. The organisation wanted new technology that would:
Improve information exchange and collaboration across the entire company.
Engage people and encourage interaction.
Leverage its collective expertise.
Optimise its investment in Microsoft 365 technology.
Goal
A secure platform where every employee can effortlessly access the information they need and engage with each other.
Project
A digital hub to drive communication, collaboration and knowledge sharing across a global company that operates on a federated business model.
Results
Employees equipped with data and information that enables them to deliver a successful service.
Installed within the customer's Microsoft 365 tenant and Azure infrastructure, Atlas leverages existing Microsoft 365 licenses, security/compliance settings, Active Directory and more.
"It [Atlas] helps us to ensure our employees on the frontline have all of the information they need to deliver a successful service."
"a core element in [..] this new tool is to bring people together and tell the story of what they are doing in their different units across the globe"
"as a company, we had seen that ClearPeople delivered their product on time, and the team understood our business needs, which is really valuable to us and exactly what we’re looking for in a partner"
"With this platform [employees] will be better equipped to converse with agents, brokers and policy holders about the company, with the tools they need at hand."
About Tokio Marine HCC
Tokio Marine HCC (TMHCC) is an international specialty insurance group that transacts in 180 countries and underwrites over 100 classes of insurance. With offices across the United States, United Kingdom and Europe, each with its own specialised knowledge, the company operates on a federated business model.
Atlas Platform overview
The Atlas Digital Workspace includes out-of-the-box communications, collaboration and knowledge capabilities for end-users, management and IT. Atlas defines a new digital workspace platform category known as a "Knowledge Productivity Platform".
Atlas is installed within the customer's Microsoft 365 (Office 365) tenant and Azure infrastructure, leveraging existing Microsoft 365 licenses, security/compliance settings, Active Directory and more.
The platform fully supports Microsoft Teams, Yammer, SharePoint Online, Microsoft Groups, Planner, OneNote, Power Apps, Power BI and much more.
