"For us, Atlas really understood knowledge management, the strong governance and provisioning, and having rich taxonomy to underpin the faceted search."
Katie Gordon
Head of Knowledge at Carpmaels & Ransford LLP
Award Winning
Winners of Knowledge Management Award at LexisNexis Legal Awards 2025
Summary
Creating a modern knowledge hub that provides easy access to the very best of the firm’s collective knowledge.
Why Atlas?
Powerful search functionality
User-friendly interface
Easy to submit content with tagged metadata
Ease of templating
Content management capabilities
Scalable solution
The team chose Atlas because it is built on Microsoft 365 and combines intranet collaboration with knowledge management capabilities. In particular, its strong governance and provisioning engines, rich taxonomy, and search capabilities. Additionally, the ease of adding metadata and templating was beneficial for quickly building consistent pages.
What the users say about Atlas
Since the launch of our new Knowledge Hub on Microsoft 365, we've experienced month-on-month increases in user activity, reflecting its positive impact on firm knowledge.
David Kelly SharePoint Product Manager at CARPMAELS & RANSFORD LLP
Carpmaels & Ransford LLP (Carpmaels) desired a platform that was built on Microsoft 365 which would combine intranet collaboration and communication with knowledge management capabilities.
Solution
Carpmaels needed to deliver more than just a knowledge platform. It needed to be an intelligent platform with smarter tools that not only makes it easier for fee-earners to access knowledge in the flow of their work but also maximises collaboration and a pursuit of excellence that aligns with the firm’s values.
Atlas emerged as the right solution, offering the flexibility, governance, and integration capabilities essential for Carpmaels' digital transformation.
Results
The knowledge hub is a one-stop-shop for trusted, curated, easily searchable knowledge underpinned by strong governance, a rich taxonomy model that allows for faceted search and contextual search result filtering. A significant emphasis was placed on knowledge management, specifically on establishing dedicated areas to capture, upload and display relevant information which is easily findable and consumable to all Carpmael’s staff.
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