AI x KM with Inside Practice | AI Overload: Navigating Pilot Fatigue, Prioritization, and the New KM-IT Dynamic

Events

ClearPeople's Co-Founder, Gabriel Karawani joins the stage with Atlas customers and legal knowledge experts to discuss prioritization, governance, and the evolving relationship between KM and IT.

Speaker Session Details

📆Date: April 29th, 2025

🕒Time: 3:50 PM – 4:30 PM (Eastern time)

📍Location: 1285 6th Ave, New York, NY 10019, United States

👉Register here: https://www.insidepractice.com/ai-x-km

Overview

As the “everything department” within law firms, KM teams today are inundated with assessing a vast array of emerging AI tools and technologies. We are tasked with bridging the gap between AI hype and tangible results, managing vendor relationships, balancing scepticism and excitement, all while surfacing opportunities for practical innovation that drives both lawyer-facing and client-facing value.

With pilot fatigue setting in this year, how do KM professionals balance their “day jobs” and immediate operational needs with the prioritization, vetting, and education around tools and platforms that promise to fortify the firm’s longer-term AI readiness?

Within this new reality the opportunities are many. From public GPTs for non-sensitive work – to private LLMs backed into existing products – to open-source AI opportunities, each necessitating policy work and training, ROI considerations, pilot projects, and a playbook to help determine when to pivot, scale, or abandon efforts. 

This emerging AI landscape also impacts the evolving relationship between KM and IT, blurring what were once traditional boundaries. How are KM and IT teams redefining ownership, leadership, and collaboration in support of these shared goals?

This dynamic discussion will explore how we are balancing KM’s primary (traditional) remit with (in some cases) greatly expanded roles—piloting and scaling AI projects across various practices, overcoming adoption barriers, building data readiness, reimagining workflows, aligning KM and IT teams, all while developing a roadmap for change (and then often leading those change initiatives).  

How are your peers navigating AI overload and keeping their teams engaged and focused while coming to grips with this new reality?

Speakers:

Gabriel Karawani, Co-Founder (ClearPeople)

Gabriel is the Co-Founder of ClearPeople, responsible for the overall technical vision for Atlas. He works closely with colleagues at Microsoft on roadmap alignment and innovative Content Services programs such as Project Cortex / Microsoft Viva and SharePoint Syntex.

Sarah Hirebet Andrews, Director of Knowledge Management (Stradley Ronon)

Sarah Hirebet (Andrews) is responsible for creating and evangelizing Stradley Ronon’s knowledge management program. Her goal is to empower practice innovation by leveraging what people know, amplifying this know-how with technology and designing processes that are more efficient, more accurate and more joyful.

Sarah Pullin, Global Director of Knowledge (Baker McKenzie)

Sarah Pullin is the Global Director of Knowledge at Baker McKenzie and part of the global leadership team. She leads a function of knowledge lawyers, KM managers, information & research teams, global Knowledge experts, four offshore Knowledge teams and KM systems & tools in support of the Firm’s clients and business strategy. Sarah qualified and practiced as a lawyer and has spent over 20 years managing and leading all aspects of Knowledge.

Carolyn Austin, Director of Knowledge and Practice Support (K&L Gates)

Carolyn is the Director of Knowledge and Practice Support at K&L Gates in Australia, with a passion for legal innovation and knowledge management. At K&L Gates, Carolyn leads a team of Australian legal practitioners and specialist technicians focused on creating innovative approaches to client service delivery through sustainable knowledge management, process improvement and digital adoption.