Blog posts

The knowledge management (KM) landscape is rapidly evolving, propelled by technological advancements and changing organizational needs. What will 2024 bring?

Knowledge management goes beyond simply storing information. It involves capturing, distributing, and effectively using knowledge. The right knowledge management (KM) tools can break down information silos, promote collaboration, and provide insights that drive strategic business decisions. And now Artificial Intelligence (AI) knowledge tools are pivotal for knowledge productivity, offering quick access to information, reducing duplication of efforts, and fostering innovation.

It was a proud moment for ClearPeople's Atlas team when Stuart Tait (Partner and Chief Technology Officer for Tax & Legal at KPMG UK) was interviewed for Microsoft's yearly flagship event, Microsoft Ignite.

The intersection of knowledge management, AI-powered search, and AI represents a new frontier in managing organizational knowledge. 

Innovative law firms know that improving efficiency and better collaboration gives them a competitive edge. They are on the lookout for technology that enhance their operations and provide high quality client experiences.

With examples from some of our legal customers, this blog explores how law firms use technology like Atlas to streamline their processes and enhance user and client experiences – and how this impacts productivity. 

Strategies for gathering and harnessing knowledge have existed in law firms for decades. And one of the key reasons is that the ability to access, share and leverage knowledge effectively can make a significant difference in client service, efficiency and the firm’s overall success.

Generative AI is one of the most disruptive technology trends in decades and knowledge management is once again at the forefront. Gartner research shows that 79% of leaders believe knowledge management and insight are extremely or very important to achieving their organization’s goals for 2023¹.

Much is spoken about return on investment when considering how to improve and evolve your digital knowledge management solutions. How about looking at this purely in terms of increased revenue?

The challenge for many organizations is to grow while maintaining profit margins, particularly during changeable economic times. Making access to and the sharing and contribution of digital knowledge content and knowledge effortless will directly contribute to the increase of revenue. This blog will set out examples of how this can be achieved.

In today's fast-paced and interconnected world, knowledge is a valuable asset that drives innovation, decision-making, and organizational success. Traditionally, knowledge has been captured through formal documentation and structured systems. However, there is a growing recognition of the importance of conversational knowledge.

Many organizations struggle to measure the return on investment (ROI) of their KM initiatives. This comprehensive blog explores the concept of knowledge management ROI, its benefits, key metrics, and best practices for maximizing and measuring the value of your KM efforts.

Knowledge management (KM) systems are an investment. But when implemented correctly and applied with the mindset of continuous engagement and improvement, a knowledge management system is well worth investing in. We share the lessons our clients have learned when implementing KM systems.