Blog posts

Microsoft Viva explained: in this comprehensive blog, we'll unravel Microsoft's latest employee experience platform called Microsoft Viva.  Microsoft Viva is a suite of applications that integrates with Microsoft 365 to support, inspire, and empower individuals and teams. From advanced learning opportunities and insightful analytics to OKR goal setting and engaging teams with communities.

Knowledge management (KM) systems are an investment. But when implemented correctly and applied with the mindset of continuous engagement and improvement, a knowledge management system is well worth investing in. We share the lessons our clients have learned when implementing KM systems.

Many of us are overwhelmed by information on a daily basis and it is difficult to prioritise things that actually matter to us the most. A number of methods exist for achieving this goal, including information visualisation.

As mentioned in my previous article, we have integrated ChatGPT in our Atlas product. This was both challenging and fun. The OpenAI API is well documented, so is the Azure OpenAI service. However, one of the things that is not completely documented, is the Stream option. This allows you to call the API and get the response as a stream of data, so you are getting data from the very first second, and you don´t have to wait for the entire response. Note that depending on your request, ChatGPT can take some seconds until you get the response, so from a UX point of view, it is potentially a better experience if you start showing data while the response is fully completed.

Rubbish in. Rubbish out.

Anyone involved in building or delivering search solutions, or enterprise content management more widely, will subscribe to this mantra. Which, if said in more diplomatic terms, means that if you don't have good content, how can you expect to have good outcomes? Such as high quality search results.

Unless you are in a desert island with no internet connection, you have heard about ChatGPT. In its own words (and I really mean it, as I have asked ChatGPT for a short summary about it):

We’ve spoken to dozens of law firms over the past half year or so and there are several common challenges and themes we hear when talking about intranets, knowledge management systems and all things Microsoft 365. 

Microsoft SharePoint has been a popular enterprise content management and collaboration platform for many organizations. However, with end of life support dates, you will need a SharePoint migration best practice guide.

When considering Artificial Intelligence (AI), I think we can all agree that it fosters a wide range of discussions - from the deeply philosophical, through science-fiction to highly technical. It is a somewhat divisive topic, with a huge fanbase and an equally large number of concerned parties. Most do though meet in the middle and agree on a pragmatic stance that - if we are to have AI, we probably cannot avoid it even if we wanted to - then we need to wrap some governance or protective measures and controls around it. 

Aside from all that however, one aspect that has generally been overlooked is the rise of that I would call "Shadow AI" in organisations.

When it comes to streamlining and enhancing day-to-day operations in your company, there's nothing more cost-effective nor simpler to use than a knowledge portal.