Blog posts

Strategies for gathering and harnessing knowledge have existed in law firms for decades. And one of the key reasons is that the ability to access, share and leverage knowledge effectively can make a significant difference in client service, efficiency and the firm’s overall success.

Recently, we had the need to deny External (also referred to as Guest) users to consume some endpoints of our Atlas API. You should be aware that if your Tenant has enabled external users, an external user can get a valid token and call your AAD secured API. This might or might not be what you want.

Staying ahead of the curve is crucial for business success. Microsoft 365 Copilot, the latest innovation from Microsoft, is set to revolutionize the way organizations operate. This blog will guide you through the essentials of Microsoft 365 Copilot readiness, ensuring your business is well-prepared.

Generative AI is one of the most disruptive technology trends in decades and knowledge management is once again at the forefront. Gartner research shows that 79% of leaders believe knowledge management and insight are extremely or very important to achieving their organization’s goals for 2023¹.

Much is spoken about return on investment when considering how to improve and evolve your digital knowledge management solutions. How about looking at this purely in terms of increased revenue?

The challenge for many organizations is to grow while maintaining profit margins, particularly during changeable economic times. Making access to and the sharing and contribution of digital knowledge content and knowledge effortless will directly contribute to the increase of revenue. This blog will set out examples of how this can be achieved.

If you're thinking about replacing your intranet, choosing the best intranet software can seem complicated. Here's some guidance through the process:

In this blog:

In today's fast-paced and interconnected world, knowledge is a valuable asset that drives innovation, decision-making, and organizational success. Traditionally, knowledge has been captured through formal documentation and structured systems. However, there is a growing recognition of the importance of conversational knowledge.

Many organizations struggle to measure the return on investment (ROI) of their KM initiatives. This comprehensive blog explores the concept of knowledge management ROI, its benefits, key metrics, and best practices for maximizing and measuring the value of your KM efforts.

If you work in a professional services firm, you will know that effective communication and seamless collaboration are essential for success. With numerous projects, diverse teams, and complex client requirements, the need for a centralized platform that fosters information sharing and collaboration has never been greater. This is where an intranet comes into play. In this blog post, we will explore why professional services firms should embrace the use of an intranet based on Microsoft 365 (M365) and how it can revolutionize their operations.

In an era of Artificial Intelligence (AI), the importance of AI governance cannot be overstated. As organizations increasingly rely on AI, the need for a comprehensive governance framework to ensure ethical, transparent, and effective AI utilization becomes paramount. This blog delves into the essence of AI governance and the intricacies of content governance in the AI era, offering insights and strategies for navigating this complex landscape.

Managing documents effectively is crucial for every organization. A robust document management system (DMS) can streamline workflows, improve collaboration, and enhance productivity.

However, with numerous options available in the market, selecting the right document management system for your organization can be a daunting task. This blog aims to guide you through the process of choosing the right document management system, specifically helping you to understand what requirements and capabilities are important to focus on.

In this blog:

• Document management system overview
• How does a document management system fit in a Digital Workplace
• Do I need a document management system?
• Aligning your document management system requirements
• What capabilities are required for a Document Management System need to be successful?
• What’s important in terms of capabilities and prioritizing requirements
• What to watch out for when deciding on a document management system?
• Conclusion