Blog posts

Rubbish in. Rubbish out.

Anyone involved in building or delivering search solutions, or enterprise content management more widely, will subscribe to this mantra. Which, if said in more diplomatic terms, means that if you don't have good content, how can you expect to have good outcomes? Such as high quality search results.

Unless you are in a desert island with no internet connection, you have heard about ChatGPT. In its own words (and I really mean it, as I have asked ChatGPT for a short summary about it):

We’ve spoken to dozens of law firms over the past half year or so and there are several common challenges and themes we hear when talking about intranets, knowledge management systems and all things Microsoft 365. 

Microsoft SharePoint has been a popular enterprise content management and collaboration platform for many organizations. However, with end of life support dates, you will need a SharePoint migration best practice guide.

When considering Artificial Intelligence (AI), I think we can all agree that it fosters a wide range of discussions - from the deeply philosophical, through science-fiction to highly technical. It is a somewhat divisive topic, with a huge fanbase and an equally large number of concerned parties. Most do though meet in the middle and agree on a pragmatic stance that - if we are to have AI, we probably cannot avoid it even if we wanted to - then we need to wrap some governance or protective measures and controls around it. 

Aside from all that however, one aspect that has generally been overlooked is the rise of that I would call "Shadow AI" in organisations.

When it comes to streamlining and enhancing day-to-day operations in your company, there's nothing more cost-effective nor simpler to use than a knowledge portal.

Microsoft 365 Copilot (Copilot) is developed by Microsoft and integrated into your Microsoft 365 tenant (subject to licensing and so forth), and was announced to the wider world on March 16, 2023.

When you use Copilot, you will experience it in two predominant ways.

• First, Copilot is embedded within Microsoft 365 apps such as Outlook, Word, PowerPoint, Excel, Teams and more.
• Second, it is surfaced through a new app called "Business Chat".

In today’s information-driven world, the ability to effectively manage and utilize knowledge can be a key differentiator for organizations. Knowledge management (KM) encompasses the strategies, processes, and technologies that enable organizations to capture, distribute, and effectively use knowledge. This blog delves into the purpose and importance of knowledge management and why it is crucial for organizational success.

A company intranet is one of the most effective tools in your arsenal when it comes to collaborative work, knowledge sharing, and deepening employees’ understanding of your workplace, especially in an increasingly digital workforce.