Blog posts

Many organizations struggle to measure the return on investment (ROI) of their KM initiatives. This comprehensive blog explores the concept of knowledge management ROI, its benefits, key metrics, and best practices for maximizing and measuring the value of your KM efforts.

If you work in a professional services firm, you will know that effective communication and seamless collaboration are essential for success. With numerous projects, diverse teams, and complex client requirements, the need for a centralized platform that fosters information sharing and collaboration has never been greater. This is where an intranet comes into play. In this blog post, we will explore why professional services firms should embrace the use of an intranet based on Microsoft 365 (M365) and how it can revolutionize their operations.

In an era of Artificial Intelligence (AI), the importance of AI governance cannot be overstated. As organizations increasingly rely on AI, the need for a comprehensive governance framework to ensure ethical, transparent, and effective AI utilization becomes paramount. This blog delves into the essence of AI governance and the intricacies of content governance in the AI era, offering insights and strategies for navigating this complex landscape.

Managing documents effectively is crucial for every organization. A robust document management system (DMS) can streamline workflows, improve collaboration, and enhance productivity.

However, with numerous options available in the market, selecting the right document management system for your organization can be a daunting task. This blog aims to guide you through the process of choosing the right document management system, specifically helping you to understand what requirements and capabilities are important to focus on.

In this blog:

• Document management system overview
• How does a document management system fit in a Digital Workplace
• Do I need a document management system?
• Aligning your document management system requirements
• What capabilities are required for a Document Management System need to be successful?
• What’s important in terms of capabilities and prioritizing requirements
• What to watch out for when deciding on a document management system?
• Conclusion

Jive was a leading social platform for many years, but the combination of changing market dynamics and its own strategic direction due to change in ownership, has contributed to a decreased market presence for Jive in recent years. 

Microsoft 365 Copilot (M365 Copilot or Copilot) is a new feature that helps you work smarter and faster with the power of artificial intelligence (AI).

In today's fast-paced business landscape, efficiency and productivity are paramount. Organizations are constantly seeking ways to streamline their workflows and optimize time. Enter Microsoft Copilot, a ground-breaking AI-powered tool designed to revolutionize the way we all work.

In this comprehensive blog (updated 18 July 2023 with pricing), we will delve into the key features, availability, pricing, benefits and much more, helping you make an informed decision about integrating this game-changing solution into your business. Once you have read this, you might want to read about how to Get your People and Content Ready for Microsoft 365 Copilot.

Microsoft Viva explained: in this comprehensive blog, we'll unravel Microsoft's latest employee experience platform called Microsoft Viva.  Microsoft Viva is a suite of applications that integrates with Microsoft 365 to support, inspire, and empower individuals and teams. From advanced learning opportunities and insightful analytics to OKR goal setting and engaging teams with communities.

Knowledge management (KM) systems are an investment. But when implemented correctly and applied with the mindset of continuous engagement and improvement, a knowledge management system is well worth investing in. We share the lessons our clients have learned when implementing KM systems.

Many of us are overwhelmed by information on a daily basis and it is difficult to prioritise things that actually matter to us the most. A number of methods exist for achieving this goal, including information visualisation.

As mentioned in my previous article, we have integrated ChatGPT in our Atlas product. This was both challenging and fun. The OpenAI API is well documented, so is the Azure OpenAI service. However, one of the things that is not completely documented, is the Stream option. This allows you to call the API and get the response as a stream of data, so you are getting data from the very first second, and you don´t have to wait for the entire response. Note that depending on your request, ChatGPT can take some seconds until you get the response, so from a UX point of view, it is potentially a better experience if you start showing data while the response is fully completed.