Blog posts

The euphoria around AI and its promise of productivity in organizations has passed its peak of hype. With a solid year and a half of AI experience under their belts, CIOs now understand that AI is not the panacea it first appeared to be. Initially, it seemed like an instant miracle, but simply bolting ChatGPT onto enterprise systems didn’t cut it.

Microsoft SharePoint, a leading collaboration and document management platform, offers a robust solution to the ever-growing challenge of managing documents in a secure, efficient, and accessible manner. 

The knowledge management (KM) landscape is rapidly evolving, propelled by technological advancements and changing organizational needs. What will 2024 bring?

Staying informed about the latest trends and technologies in intranet and employee experience platforms is crucial for any business aiming to foster a productive, engaged, and collaborative workforce. This is where the latest ClearBox Intranet and Employee Experience Platforms 2024 report becomes a useful resource. It's not just a report; it's a comprehensive guide that delves into the world of intranet and employee experience platforms, offering invaluable insights for organizations of all sizes. And if you're specifically interested in the cutting-edge advancements, Atlas, featured in this report, is a must-read section.

Knowledge management goes beyond simply storing information. It involves capturing, distributing, and effectively using knowledge. The right knowledge management (KM) tools can break down information silos, promote collaboration, and provide insights that drive strategic business decisions. And now Artificial Intelligence (AI) knowledge tools are pivotal for knowledge productivity, offering quick access to information, reducing duplication of efforts, and fostering innovation.

Today, we unveil Atlas version 5, the world’s first intelligent knowledge platform for Microsoft 365.

Pioneering a new era of Generative AI for enterprises, this groundbreaking version harnesses the collective knowledge stored in Microsoft 365 and other enterprise data sources, leveraging innovative technologies such as GPT LLMs, Microsoft Azure OpenAI, and Microsoft 365 Copilot.

With the advent of Atlas 5, organizations can for the first time, deliver Generative AI experiences to employees using the most authoritative content from Microsoft 365 repositories and other enterprise data sources.  These contextual Generative AI experiences are available wherever employees spend their worktime; in popular Microsoft applications like SharePoint or Teams, in Microsoft 365 Copilot, or from the Atlas AI interface. Atlas 5 also delivers the robust governance and usage analytics needed to confidently deploy enterprise Generative AI confidently and compliantly.

The intersection of knowledge management, AI-powered search, and AI represents a new frontier in managing organizational knowledge. 

A lesson learned is a record of what was done, why it was done that way, and what went wrong. It is a summary of the project's successes and failures, and it helps future projects to avoid repeating mistakes.

In this blog we will explore:

If you're thinking about replacing your intranet, choosing the best intranet software can seem complicated. Here's some guidance through the process:

In this blog:

Many organizations struggle to measure the return on investment (ROI) of their KM initiatives. This comprehensive blog explores the concept of knowledge management ROI, its benefits, key metrics, and best practices for maximizing and measuring the value of your KM efforts.