atlas by clearpeople

Atlas FAQs

Key Questions

How much is Atlas?

Atlas pricing is simple and straightforward. Visit our pricing page.

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How does Atlas integrate with Microsoft 365?

Atlas  is built for and on Microsoft 365, working seamlessly with Microsoft technologies.

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Do you have any case studies?

Our customers experience a significant return on investment with both Atlas and Microsoft 365! Visit our customers page. 

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What kind of support and training is available?

Your Atlas subscription includes a comprehensive service.

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Frequently Asked Questions

 

Knowledge Management

What knowledge artefacts down Atlas process?

Atlas processes various knowledge artefacts to ensure efficient knowledge management and accessibility. These artifacts include documents, knowledge pages, content spotlights, and in-page text, all of which can be accessed and shared within Atlas workspaces

 

Does Atlas include a knowledge base?

Atlas is designed to help organizations capture, classify, and access information seamlessly. The knowledge base functionality enables users to store and retrieve authoritative content, making it accessible and useful for employees across the organization. With features like auto-tagging, knowledge capture, and integration with Microsoft 365, Atlas ensures that your knowledge is consistently updated and easily searchable, thereby enhancing productivity and knowledge sharing.

 


Search

How does Atlas improve search functionality compared to traditional methods or standalone tools?

Atlas supports powerful features such as auto-tagging as well as consolidates content from Microsoft 365 and other sources into a unified, AI-powered platform. This allows for more precise and relevant search results, surfacing the exact information needed within seconds. Moreover, Atlas's search and filtering features are highly configurable to deliver tailored search results for specific departments and tasks.

Atlas helps to break down information and departmental silos, making knowledge accessible through a single lens.

 


 

AI

Does your platform currently offer any AI functionality?

Yes, Atlas offers AI functionality. Atlas is built to support and deliver AI-enhanced capabilities, leveraging best-practice information architecture and taxonomy modeling to optimize the use of Azure Open AI, Microsoft 365 Copilot and Microsoft Syntex.  Atlas includes an AI Assistant, a smart chatbot that leverages your organization’s collective knowledge stored in Microsoft 365 and other enterprise sources. Employees can engage with the AI Assistant within popular Microsoft 365 applications like SharePoint or Teams, or through the Atlas AI interface, to obtain immediate answers to critical questions and create authoritative content.

 


Collaboration

How does Atlas benefit client collaboration and communication?

Atlas provides a secure platform for employees to collaborate and share documents with clients directly. This eliminates the need for separate client portals and streamlines communication, fostering stronger client relationships.

 


 

User Experience

How does Atlas offer user customization and personalized content recommendations

Atlas allows users to choose topics or areas of interest they would like to see presented to them as a priority across the platform. Atlas also offers the ability to target content to different groups of users. For example, items like news articles, documents and knowledge pages can be targeted to specific groups of users as well as specific areas you want the content to be displayed.

 

Navigation

Atlas offers intuitive and user-friendly navigation, designed with the user at its core. The global navigation clearly directs the end user to content areas and is also security trimmed, ensuring that users only see the areas they have permission to access. Atlas's navigation is centrally managed, making it easy for  managers to maintain the Atlas menu and give end users the experience pertinent to their role and location.

 

 


Compliance and Governance

How does Atlas help with governance?

ConneX is a robust Microsoft 365 governance and provisioning tool provided with Atlas to enable employees to seamlessly create, manage, and maintain Microsoft 365 and Microsoft Teams assets, all in one place. ConneX includes a wizard that accompanies the process of creating a workspace, automatically applying tags, adding the organization's information management model, and automating new Workspaces, in the navigation bar. Employees spend less time on tedious Microsoft 365 governance and provisioning tasks and more time getting work done.

 


Data Privacy and Security

What does Atlas offer in terms of data privacy and protection?

Atlas works seamlessly with Microsoft 365 data privacy and protection features. For example, Atlas Workspaces can be automatically provisioned with associated M365 Sensitivity Labels.

How do you ensure the security of our data?

Atlas ensures data security by aligning with Microsoft 365 Security Features and Sensitivity Label policies, providing flexibility and consistency. All data on Atlas is contained within the customer's Microsoft 365 tenant, adhering to existing settings and protocols. Atlas also supports Multi-Factor Authentication (MFA) for enhanced security. Read more as to how we prioritize the protection of our client data here.